Cancellation Policy
Terms of Payment
- Payment is due on the day of the cleaning.
- Payment can be made by Check, Visa, or MasterCard, Zelle.
- NSF checks and credit card chargebacks are billed $35.00 for administrative costs.
- Late payments are subject to interest charges.
- Clients canceling less than one business day before a booking are billed for the time booked.
- Bookings during the month of December require two week's notice of cancellation due to the busy season.
Cancellation Policy and important things to remember
- Well Done Cleaning Service Inc. requires two business days notice of cancellation for a standard booking.
- Notice given on the weekend, evenings or statutory holidays is a considered notice on the next office day.
- Clients canceling late are billed for a full time booked.
- For the cleaning projects requiring 3 and more hours of work with the crew of 2 or 3, the minimum cancelation is 1 week.
- If service scheduled for every two weeks is canceled, the monthly service charges applied upon returning.
WE HAVE AN ESTABLISHED NON-COMPETITION AGREEMENT WITH ALL OF OUR HOUSEKEEPERS/CONTRACTORS